Hotel/Resort
DIRECTOR OF FOOD AND BEVERAGE - TREETOPS RESORT - GAYLORD, MI
Harper Associates has been retained for this search
Join a Summer and Winter Resort in beautiful Northern Michigan. 226 Room Resort with 5 dining concepts, 25,000 sq. ft. of meeting space, 81 holes of Golf, 80 acres of ski terrain, 23 downhill ski runs, cross country ski trails.
The Food and Beverage Director is responsible for the overall operations of the restaurants, banquet and catering facilities and seasonal outlet services. Will lead and work directly with the F&B Management team to ensure good culinary excellence as well as outstanding customer service in all restaurants and outlets at the Resort. Require candidate with multi unit operations experience, and demonstrated ability to spearhead Catering Division growth and executional excellence.
PRIMARY DUTIES AND RESPONSIBILITIES
- Leadership & Management to the Food & Beverage team
- Achieve F&B revenue and profit budget
- Ensure culinary experience the wow guests
- Crisp & Clean outlets, events and culture
- Develop & cultivate vendor relationships
- Develops, recommends, implements, and manages the department’s annual budget.
- Implement and manage all compliance to safety and sanitary regulations.
- Oversee the hiring and training of staff.
- Oversee that outlets are implementing policies following the Treetops Core Values
- Develop and manage the implementation of menus, package deals, promotions, etc.
- Resolve customer complaints and maintain a high level of guest satisfaction.
- Control labor costs in all outlets.
- Oversee that the POS system is appropriate for each outlet
- Oversee that the handling of cash, credit card transactions, house accounts is accurate.
EMPLOYMENT QUALIFICATIONS
Required:
- Demonstrated F&B leadership experience in a resort setting
- Experience managing restaurant and banquet operations
- Experience with budgeting, forecasting, and writing policies and procedures.
- Proficiency in Internet, Excel, Outlook and Word
- Experience Administering POS systems
- TAM/TIPS Certified
- Serve Safe Certified
Preferred:
- Experience with seasonal businesses, preferably golf & ski industry
- Bachelor’s degree
Excellent benefit package and six figure salary plus bonus and incentives.
Send resume in a Word format attachment to Ben Schwartz: ben@harperjobs.com